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Get help with Stack Precision
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Questions, feedback, or need help? We typically respond within 24-48 hours.
Email SupportFrequently Asked Questions
What is Stack Precision?
Stack Precision is a personal health tracking app that combines supplement tracking, genetic data integration, and health journaling with private AI chat. It helps you explore patterns in your own data over time.
How do I get started?
Visit stackprecision.ai and tap "Get Started" to create a free account. You can sign up with email or use Google sign-in.
Is my data secure?
Yes. All data is encrypted with AES-256 at rest and TLS in transit. We've signed Business Associate Agreements with all our vendors and follow HIPAA-aligned security practices. Your name and email are never sent to AI providers. See our Privacy Policy for details.
What data does AI see?
You choose exactly what data to share with AI before each conversation. You can toggle supplements, journal entries, genetic data, and blood work on or off. Your name, email, and any personally identifying information are never sent to AI providers.
How do I upload my genetic data?
Stack Precision accepts genetic data exports from services like 23andMe and AncestryDNA. Go to My Data in the app and follow the prompts to securely upload your file.
How do I delete my account?
You can request account deletion from within the app settings, or email support@jgaventures.com. After a 7-day grace period (in case you change your mind), we permanently delete all your data.
Is Stack Precision free?
Yes, Stack Precision is free during beta. Core features will remain free, though we may add optional premium features later.
Report a Bug
Found something that isn't working correctly? Please let us know so we can fix it.
When reporting a bug, please include:
• A description of what happened
• What you expected to happen
• Your device and browser/app version
• Steps to reproduce the issue (if possible)